Help / FAQ

Frequently asked questions


Forgot password or login information

If you have forgotten your login information, go to the Forgot Password? page. Enter your email address into the box provided and click on Send My Details. Your information will be sent to that address. The response is sent automatically and is confidential. If you no longer use the email address initially used to set up your account,
send us an email with your account information to
CustomerService@allrecipes.asia


Joining Allrecipes

Join the Allrecipes Community by registering for your own Allrecipes
membership that includes ability to store your favourite recipes, share photos
and make friends with other home cooks. Click here to
Create Your FREE Account.


Registration issues

If you receive a message stating that an account already exists for the user name you entered, you need to choose another name or make your name unique by adding numbers on to it. We have many users with similar names and food interests, so it is unavoidable that there will be overlap in user names. The user name has to be unique, but the password is your choice. Please use only letters and numbers, as we do not allow symbol characters in our user names and passwords.


Changing password

In order to change your password, you must Log in. After that you can change your password via the My Settings page.


Changing email address

In order to change your email address, you must Log in. After that you can change your email address via the My Settings page.


Changing user name

Unfortunately, you cannot change your user name once it is set. If you have a very good reason why it must be changed, you may plead your case to CustomerService@allrecipes.asia


How do I submit a recipe for publication on Allrecipes?

Before submitting a recipe, we encourage you to take the time to search the site to see if an identical title or recipe is already listed. This can save you the
trouble of submitting a duplicate recipe.

Please note that recipes on the site may not contain the same title. You can personalise your recipe by adding your name, e.g. Sharon's Fried Rice. Or be more descriptive, e.g. Shrimp Fried Rice.

Once you have created an account and logged in, submit your recipe. You can choose to publish it immediately by clicking the 'Submit as public' button. Or else you can save it as a draft or for personal reference by clicking 'Save as private'.


Submitting a review or comment
You can review or comment on recipes by clicking on the 'Add review' link to the right of the recipe rating (stars). If you're not already logged in, you'll be prompted to do so before you can enter your review or comment.

Tweaks are any changes or adjustments that you made to a specific recipe. Perhaps you substituted ingredients, made it healthier, etc. You can share your tweaks by clicking on the 'Add tweak' link to the right of the recipe rating (stars). If you're not already logged in, you'll be prompted to do so before you can enter your tweak.


Searching for recipes
Allrecipes wants to make it as easy as possible for you to find what you are looking for, so we have created a couple of ways to search for recipes to ensure that you do! You can use the search field at the top of any page to perform any
of the searches listed below:

Recipe search: To conduct a general search, enter a title or keyword in the search box on the top navigation. Or click here.

Ingredient Search: Search for recipes that contain the ingredients you want via the Ingredient Search page.

What’s the difference between Recipe and Ingredient Search?: Recipe search allows you to find recipes for “Puff Pastry” from scratch, whereas the Ingredient Search will allow you to find recipes using ready-made puff pastry as an ingredient.

Browse filters: Once you have searched by an initial title, keyword or
ingredient, you may filter your results further using the links on the left hand side.


Recipe and cooking questions
For recipe questions, post a comment at the bottom of the recipe page. The
cook who posted the recipe can then respond via comment on that recipe.
For general cooking questions, you may send an email to
CustomerService@allrecipes.asia Due to the volume of emails we receive, we apologise in advance if we are unable to answer your question.

Nutrition information
Not all recipes have nutritional information. Only those recipes that have been selected by Allrecipes editors will have nutritional data. Also most recipes provided by partners have nutritional information.

Flagging
You can help keep our site clean! Our flagging system allows Allrecipes users to identify postings for speedy removal while maintaining an environment for community sharing and expression.

If any recipe, review, photo or profile receives enough flags, it will be removed automatically. Only one flag per person is counted.

If you feel that your posting has been flagged in error, you may appeal. Any content that meets our Terms and Conditions of Use is eligible for appeal and reposting.

History

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